FAQ
Navigation, general information
Where can I find a cloakroom?
In every pavilion (the cloakroom of Pavilion No.7 is for participants only).
What are opening hours of exhibitions?
Exhibitions are open from 10.00 to 18.00; on the last day of the exhibition, they are open till 16.00.
Is there a lost and found at the venue?
Unfortunately, no. In case you lost or found something, please contact a pavilion manager or Security Department on +7 (499) 795-25-24.
How can I make an announcement about lost documents?
Contact service desks on + 7 (499) 795-37-79.
Is there a storage room at the venue?
The storage room can be used only by visitors of an exhibition.
It is located at the West Entrance of the Fairgrounds in pavilion 8, hall 5.
Open hours: from 10.00 till 18.00, on the last work day of an exhibition – till 16.00.
Security
Where and how can I get tickets for a group visit to Expocentre Fairgrounds? (a group of students, etc.)
Contact the Exhibition Management. You can also get special passes in pass offices by presenting a list of students signed by a dean.
Does a driver of a vehicle which brings exhibits to the fairgrounds have to have an individual pass?
No. But if there are several passengers in the vehicle, each of them must have a pass.
If I have a parking pass, can I leave my car overnight at Expocentre Fairgrounds?
No, OVERNIGHT PARKING IS PROHIBITED.
Can I park my car at Expocentre Fairgrounds during the daytime during the assembly, running and dismantling of an exhibition?
Contact our service desk to get a parking pass. Parking is allowed from 8.00 to 20.00.
Wi-Fi access
To comply with the Russian Bill No.758 from 31 July 2014 on public Wi-Fi access, you have to take the following steps to connect to Expocentre’s Wi-Fi network.
- When Wi-Fi is enabled, select the EXPOCENTRE network.
- Enter your telephone number and click RECEIVE CODE on the authorization page.
- You will then receive a text message to the telephone you provided containing your access code.
- To get Internet access, enter the received access code into any device you want to use (SIM card is optional).
Attention: One session is 20 minutes. If you want to prolong it, you have to authorize once again.
Note:
Available for devices using Russian SIM cards only. Foreigners can buy a Russian SIM card presenting their passport in sales offices of mobile network operators or their dealers. It will be valid for the entire duration of the visa validity.
Note
Exhibitor passes
Is an exhibitor pass valid for admission to Expocentre Fairgrounds during the assembly and dismantling periods?
Exhibitor passes are multiple entry passes to Expocentre Fairgrounds valid during the assembly, running and dismantling periods.
Can I get a new exhibitor pass if there is a mistake in the old one or another person works at the exhibition?
Yes, a new pass is issued in exchange for the old one at the service desk.
If I lose my exhibitor pass, can I get a new one?
Contact our service desk. New exhibitor passes are issued on presentation of a valid I.D. (eg. a passport).
How many exhibitor passes are included in the participation cost?
Exhibitor passes are allotted as follows
- one pass per 3 sq m if the rented space is under 90 sq m
- if the rented space is over 90 sq m, 30 passes and one additional pass per every 6 sq m of the rented space which exceeds 90 sq m.
How can I get exhibitor passes included in the participation cost?
To get exhibitor passes at service desks, you have to present the following
- Power of attorney (D.01);
- Application for exhibitor passes (D.02); the application have to be made on your company's letterhead, be duly stamped and signed by your company's CEO; it must contain the names of the personnel who will work at the stand during the exhibition.
Get exhibitor passes through your Personal account.
Passes for stand builders/contractors
How to get passes for stand builders/contractors?
present the following
- Power of attorney (D.01);
- Application for technicians' passes (D.04) in two originals; the application have to be made on your company's letterhead, be duly stamped and signed by your company's CEO; it must contain the names and passport details (date and place of birth, permanent and current addresses) of the stand builders. The application must be duly stamped by Organization which provides fire safety services, Expoconsta OOO and the Exhibition Management (see Fairgrounds Layout).
How can I get passes for my company's personnel present at the stand during assembly/dismantling?
To get passes valid during the assembly/dismantling periods at service desks, you have to present the following
* In this case the passes are issued without approval (stamps) of Organization which provides fire safety services, Expoconsta OOO and the Exhibition Management. Passport details are not mandatory either.
- Power of attorney (D.01);
- Application for technicians' passes (D.04A) in two originals; the application have to be made on your company's letterhead, be duly stamped and signed by your company's CEO; it must contain the names of the personnel who will work at the stand during the assembly/dismantling periods*.
* In this case the passes are issued without approval (stamps) of Organization which provides fire safety services, Expoconsta OOO and the Exhibition Management. Passport details are not mandatory either.
Paperwork, services
How to book a hotel?
Contact travel companies, partners of Expocentre AO.
How to arrange a buffet lunch?
Contact our service desk on + 7 (499) 795-37-79.
How to arrange a meeting/negotiations?
Contact Conventions Department of Expocentre on + 7 (499) 795-39-65.
How and where to rent audio- video-presentation equipment?
Contact companies accredited by Expocentre AO. See the list of companies here.
Where can I order advertising at Expocentre Fairgrounds, an advertising broadcast?
Contact our service desks on +7 (499) 795-25-97, +7 (499) 795-37-14
Where can I use a computer, Internet?
- In the Business Centre (for exhibitors only)
- At service desk.
Expocentre for counterfeit-free exhibitions
We hear that you can issue various certificates. How can we get them and what are they for?
The exhibitors can get the following documents at all home exhibitions of Expocentre:
All the above-mentioned certificates are issued free of charge.
- the certificate of demonstration of an unpatented invention at an international exhibition – it can be used to get temporary protection for an invention when the proprietor of that invention discloses it at an international exhibition before the priority date of the invention. Where temporary protection has been granted the disclosure of an invention is not considered as a factor prejudicial to patentability of the invention.
- the certificate of demonstration of an unregistered trade mark - to prove that the exhibitor has showcased goods under the trademark they intend to register. The certificate can be used to get temporary protection for the yet unregistered trademark. Where temporary protection or, in other words, 'exhibition priority' has been granted, the priority date is considered to be the date of the first disclosure of an unregistered trademark at an international exhibition, rather than the date of filing the application for registration of the trademark. These certificates are also used to prove the fact of demonstration of the goods under a certain trade mark by a specific exhibitor at an international exhibition for the purpose of tackling any issues that may arise in the course of trademark registration and be related to false representation.
- the certificate of demonstration of an exhibit under a registered trademark - to prove fair use of the trademark in the territory of Russia in case an application for early termination of legal protection of the trademark for non-use has been filed.
All the above-mentioned certificates are issued free of charge.
We are going to showcase a new product at one of your exhibitions. The product has not yet been introduced to the Russian market, and won't be any time soon. Can we get some kind of evidence of such demonstration?
Yes, you can. But the type of evidence depends on what you are getting it for. If you are going to put on display a registered trademark, we can issue the certificate of demonstration of the product under the registered trade mark. If what you need is evidence of demonstration as such, or you plan to apply for legal protection of the IP you are showcasing, we will issue the certificate of demonstration of an unpatented exhibit or unregistered trademark (depending on what you need) at an international exhibition.
Our company would like to demonstrate a new unpatented technology (development) at an exhibition. We fear that our competitors may copy our know-how.
The best way to deal with this situation is to file a patent application before demonstrating your invention anywhere. If, however, that is not possible for some reason, EXPOCENTRE AO can assist you by issuing a certificate, stating that the invention was exhibited at an international exhibition. This certificate will enable the exhibitor to obtain the so-called 'grace for novelty'. It will prove that the disclosure was made by the author or the potential owner of the patent or with their consent. Yet, even if the documents certifying the legitimate disclosure of the information about the invention are in place, the application for registration of rights on inventions and utility models shall be submitted to the relevant Patent Office within six months from the date of such disclosure. For registration of rights on industrial samples, it shall be done within 12 months from the said date.
Also, please note that the above-mentioned certificate can only be of use when you are registering your IP rights. It cannot protect your invention from being copied by competitors.
The certificate can help you, though, if a competitor attempts to get a patent for your invention (when patent application is filed after the invention has been disclosed). The certificate will enable you to challenge novelty of their invention, which is an essential requirement for its patentability.
Also, please note that the above-mentioned certificate can only be of use when you are registering your IP rights. It cannot protect your invention from being copied by competitors.
The certificate can help you, though, if a competitor attempts to get a patent for your invention (when patent application is filed after the invention has been disclosed). The certificate will enable you to challenge novelty of their invention, which is an essential requirement for its patentability.
How can we benefit from the certificate of demonstration of an exhibit/trademark at an international exhibition?
The certificates of demonstration of unpatented exhibits/unregistered trademarks can come useful when applying for a patent. The certificates of demonstration of goods under a registered trademark can serve as evidence of fair use of the trademark in the territory of Russia, and consequently, enhance protection of the existing exclusive rights.
Is it the case that with the certificate of demonstration of an unpatented invention at an international exhibition we will have no problem getting the patent for our technical solution?
We, at EXPOCENTRE AO, are always ready to help our exhibitors cope with possible challenges they may face when registering rights to various IP assets. Firstly, the personnel of the EXPOCENTRE AO for Counterfeit-Free Exhibitions project provide consultations on a wide range of issues related to securing rights to various IP assets. Secondly, the exhibitors can get the certificate of demonstration of an unpatented exhibit/unregistered trademark at an international exhibition.
Yet, EXPOCENTRE AO has no impact on the decisions of the Patent Offices as to granting or denying patents
Yet, EXPOCENTRE AO has no impact on the decisions of the Patent Offices as to granting or denying patents
We took part in one of your exhibitions three months ago. Now we would like to get a certificate of demonstration of an exhibit at the exhibition. How can we do that?
According to Section 17 of the General Terms of Participation in Exhibitions Held at Expocentre Fairgrounds, the exhibitor shall apply for such a certificate on the first day of the exhibition. If submitted later, the application will be rejected. There are no exceptions to this rule.
Ensuring compliance with this provision is fundamental since, for one thing, the authorized personnel of Expocentre should be able to check the claimed exhibit/trademark has been displayed from the opening date of the exhibition, and, for the other thing, the certificate authenticates the fact that the exhibit/trademark was demonstrated throughout the show, that is from its opening date which is the first day of the exhibition.
Ensuring compliance with this provision is fundamental since, for one thing, the authorized personnel of Expocentre should be able to check the claimed exhibit/trademark has been displayed from the opening date of the exhibition, and, for the other thing, the certificate authenticates the fact that the exhibit/trademark was demonstrated throughout the show, that is from its opening date which is the first day of the exhibition.
We have noticed that one of the exhibitors is showcasing similar products to ours on their stand. What can we do to stop that?
Such demonstration can only be terminated upon court order. If this is the first time you have discovered infringing products at an exhibition, there are several options how to deal with the situation: First, you can send a cease and desist letter to the company showcasing similar products. During the exhibition, you can contact representatives of the infringing company on their stand. If you anticipate that these measures will not result in voluntary termination of the infringement of your exclusive rights, you can ask a notary to record the infringement of your IP rights. The notary will make the protocol of examination of the infringing products that can later be used as evidence of the infringement. You can also submit a notice of infringement to the police. In case your notice is accepted, police officers can remove the contentious products from the exhibition. They are entitled to do so under the provisions of Article 13 of the Federal Law on the Police and Chapter 27 of the Administrative Offences Code.
We noticed counterfeit products on a neighbouring stand and contacted the Exhibition Manangement Team with a demand that the infringing products should be withdrawn from display. Our demand was rejected. Was it a lawful response?
According to the current legislation of the Russian Federation, any products or services can be recognized counterfeit if they have been adjudged so by the court. Therefore, the Exhibition Management Team cannot demand from any exhibitor to remove exhibits from display on a sheer claim from the rights owner that the products on display may be counterfeit.
Yet, if there is a court ruling in place prohibiting a specific exhibitor to commercialize the said products in any way, the Exhibition Management Team has the right to demand from that exhibitor that the infringing products should be removed from display.
Yet, if there is a court ruling in place prohibiting a specific exhibitor to commercialize the said products in any way, the Exhibition Management Team has the right to demand from that exhibitor that the infringing products should be removed from display.
We have got a court ruling prohibiting our competitors to commercialize the products bearing our trademark/produced with our patented technology. Yet, we can see that they are showcasing infringing products on their stand. What actions can we take?
According to the Article 17 of the General Terms of Participation in Exhibitions held at EXPOCENTRE Fairgrounds, if the exhibitor is showcasing infringing IP articles in defiance of the court prohibition to commercialize them in any way, the authorized personnel of EXPOCENTRE AO can demand that the said exhibitor should stop demonstrating these items. If the exhibitor refuses to comply, EXPOCENTRE AO reserves the right to terminate the participation contract with the infringing exhibitor before its term ends.
Therefore, if you have disclosed that an exhibitor is demonstrating an infringing exhibit in defiance of the court ruling prohibiting them to do so in relation to your IP, you can report the fact to the Exhibition Management Team.
When reporting the fact of infringing, you shall submit conclusive evidence of the infringement of your exclusive rights by an exhibitor. For instance, you can prove the fact of demonstration of the contentious product by a third party with the protocol of examination made by a notary.
Therefore, if you have disclosed that an exhibitor is demonstrating an infringing exhibit in defiance of the court ruling prohibiting them to do so in relation to your IP, you can report the fact to the Exhibition Management Team.
When reporting the fact of infringing, you shall submit conclusive evidence of the infringement of your exclusive rights by an exhibitor. For instance, you can prove the fact of demonstration of the contentious product by a third party with the protocol of examination made by a notary.
We would like to record the infringement of our exclusive rights by our competitor at an exhibition. Can Expocentre authenticate the fact of infringement?
No, EXPOCENTRE's personnel cannot certify the fact of demonstration of an infringing item at an exhibition. When you need to record the fact of infringing demonstration, you should contact a notary who will examine the evidence and make a protocol. The protocol can later serve as evidence of infringement in court and with administrative authorities.